FAQs
Answers to common questions
Authoring
- How long is content retained in the Process Content and Export folders?
- Can I use pages in my Table of Contents or Hotpoint Links while they are still indexing?
- Microsite FAQs
- Why are some page filenames appended with digabit####?
- Content Soft-Delete FAQs
- Where can I view the indexed status of a part, page, media, or template I just created?
- Why do books take longer to load after I publish a lot of content?
- How do I create a new part to Documoto?
Storefront
Miscellaneous
User
Browse Flow
Subdomains
- Will the existing primary domain URLs automatically redirect to my subdomained URL?
- Do subdomains apply to Documoto's REST Web Service Endpoints?
- If a user uses a primary domain URL with a tenant key ("tk") URL parameter, will they need to input the Tenant Key again when accessing Documoto from the login page?
- How do I change my subdomain URL?
- What are the implications of not updating the primary domain URL to my subdomained URL?
- How can I access multiple Documoto tenants simultaneously?
- What is my subdomained URL for Documoto?
- How to transition to subdomained URLs?