How long is content retained in the Process Content and Export folders?
Files uploaded using Process Content or exported from Documoto are retained for up to 7 days.
After 7 days, the content is automatically deleted and no longer accessible.
This 7-day retention period applies to content stored in the following areas:
- Documoto Application: Documoto Library > Account drop-down > Job Manager
- Documoto Application: Admin Center > Content > Process Content
- SFTP Folders: Export
- SFTP Folders: ToBePublished
To prevent data loss:
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Download or process any uploaded/exported files within 7 days.
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Use automation or scheduled tasks if needed to manage file retrieval or processing on time.