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Weekly User Search Log Report

This article describes the Weekly User Search Log Report and how it can be used.

For information on accessing the Weekly User Search Log Report, refer to this article: How to Access Data Insights. 

Article Topics

Report Overview

The Weekly User Search Log Report provides detailed information into how users are searching and interacting with content in the Documoto Library. This report can help you understand user search behaviors, optimize content discoverability, and improve the overall search experience. 

Report Details

The Weekly User Search Log Report includes the following information: 

  • Username: The user who executed the search in the Documoto Library
  • Organization: The organization the user belongs to 
  • Search Term: The keyword or query string entered by the user (in the global search bar or the search criteria applied to the Browse Flow tile) 
  • Search Filters: Any filters applied to the search term
  • Results Count: The number of results returned by the search
  • Searched From: Indicates whether the user searched using: 1) the global search bar, or 2) navigated the Browse Flow
  • Clicked Through: Indicates if the user opened content from the search results
  • Content Type: The type of content opened (e.g. Part, Page, Book, Document, External, Image, Microsite, or Video)
  • Content ID: The unique Documoto ID for the content opened
  • Content Name: The name of the content opened

Availability of Search Log Data

The search log functionality was implemented in Documoto on July 18, 2024. As a result, search log data before July 18, 2024 is not available. 

 

Note: In support of report performance optimizations, search log  data is available in weekly increments, only. If you need  support pulling larger increments of search log data, please  contact your Documoto Customer Success Manager or Documoto  Support support@documoto.com.

 

Report Use Cases

The Weekly User Search Log Report can be used to: 

  1. Monitor search behavior and analyze the search terms, keywords, and queries used by your users to understand their content discovery needs
  2. Track search methods and identify whether users are searching via the global search bar or navigating to content via the Browse Flow
  3. Audit search quality and review the number of results returned for specific search terms or filters
  4. Enhance content discoverability and use insights from this report to identify content gaps, optimize metadata, and make it easier for users to find the information they need 
  5. Understand content engagement and determine if users are opening content from search results (from either global search or the Browse Flow), and which types of content are attracting the most engagement 

Report Parameters

All Documoto reports are limited to 250,000 rows. If the report exceeds the 250,000 row limit, use the below filters to refine the report parameters. 

Parameter

Parameter Type

Notes
Week Start Date Required Date selector to pull in seven (7) days of data from start date
Organization Optional Comma-delimited entry for multiple Organization Name values
Username Optional

Comma-delimited entry for multiple Username values

Report Export Options 

  • PDF
  • HTML
  • Text / CSV
  • XLSX / Excel