This article describes how to verify that access controls have been appropriately set for a media.
If a user is not able to see content in the Library that you have set access controls for, verify the following:
- Is the user in one of the organizations I granted access to?
- Is the user in a user group that has access to the media category I applied the media to?
- Did I check off only a parent organization, or miss any of its child organizations that need access?