We do not support iframe embedding of Documoto. Due to the susceptibility of browsers changing their support of iframes, it is impossible for Documoto to predict what problems may occur in the future. Furthermore, we expect that iframes will be phased out by browsers, much like Adobe Flash, in the coming years.
Although we do not actively prevent any customer from embedding Documoto within their website, this is not a supported usage of Documoto, and the customer does so at their own risk. While we do have customers that are using iframe embedding successfully, we have others that are unable to do so, due to browser’s security policies that Documoto has no control over. As a result, we cannot diagnose or troubleshoot iframe issues beyond providing basic suggestions and use cases and ensuring that non-iframe usage of the application is working properly.
Future state, we reserve the right to prevent iframe embedding of Documoto, to require certain security measures to be taken, or to enable it in only certain manners and locations. We may also be developing official support for iframe embedding in certain use cases such as portals or dealer websites. As we complete our migration to full HTML, we also plan to support custom URL domains (CNAMEs), which will reduce the need for using an iframe in many cases.