Documoto can be configured to send requests to an external web service and receive responses from that same web service. Documoto can then display information from that response to the end user within the Documoto user interface.
The customer is responsible for developing and publishing the
web service to which Documoto will integrate.
Documoto has no direct integration to back end business systems. Integration with Documoto is only accomplished through a published web service endpoint that can then be designed to communicate with one or several back end business systems by the customer.
Documoto can support integration to a single web service endpoint with any of the three methods offered: GetPartInfo, GetAddresses, and SubmitCart/SendItems.
- GetPartInfo integration: involves Documoto sending a request to the web service that accepts identifying information and returns part pricing and availability information to the Documoto user. The information returned from the web service can then be displayed within the Documoto Part Information screen and the Documoto Shopping Cart. Documoto can also display a failure message to the user based on the response from the web service.
- GetAddresses integration: involves Documoto sending a request to the web service that accepts identifying information and returns addresses to the Documoto user which may be useful for shopping cart shipping or billing address dropdown selection.
- SubmitCart integration: involves Documoto sending a request to the web service that accepts shopping cart information and returns a success or failure message to the Documoto user.
- SendItems integration: a variation of the SubmitCart integration; involves Documoto sending a request to a the web service that accepts part information and returns a success or failure message to the Documoto user. With a SendItems integration, you forgo the use of the Documoto cart in place of an external cart.
For more information, please download the attached Integration Requirements & Customer Implementation Guide and WSDL Example.
If you are interested in integrating Documoto with an external system, please contact your Customer Success Manager.