This articles describes how to reset a lost or forgotten password.
Note: in order to reset your password, you need to know your
username
If you do not know your username, please contact your designated Support contact or support@documoto.com to confirm your username.
- On the Documoto login page, click Forgot Password.
- Enter your username and click Submit.
- Click the Reset Password link in the email you receive from noreply@documoto.com.
-
Note: the reset link can only be used once and must be
used within 2 hours.
-
- Enter your new password twice and click Reset.
Note: your password must be at least 8 characters, contain
1 special character, and contain upper and lower case
characters
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