How do I reset a forgotten password?

This articles describes how to reset a lost or forgotten password.

Note: in order to reset your password, you need to know your 
username

If you do not know your username, please contact your designated Support contact or support@documoto.com to confirm your username.

1. On the Documoto login page, click Forgot Password.
2. Enter your username and click Submit.
3. Click the Reset Password link in the email you receive from noreply@documoto.com.
   

   • Note: the reset link can only be used once and must be 
     used within 2 hours.

4. Enter your new password twice and click Reset.

Note: your password must be at least 8 characters, contain 
1 special character, and contain upper and lower case 
characters